Returns & Refunds Policy

Promolyze is an independent review and deals publication. We do not sell products directly: every purchase made through a link on this site is completed on Amazon.com (or the linked retailer). That means your order — including payment, shipping, returns, and refunds — is handled entirely by Amazon under Amazon's own policies.

Returns

Items purchased on Amazon through our links follow Amazon's Returns Policy. Most new, unopened items shipped and sold by Amazon.com can be returned within 30 days of delivery for a full refund; items sold by third-party sellers on Amazon may have different windows, shown on each listing. Some categories (e.g., certain personal care items) have special conditions — check the "Returns" section of the product's Amazon listing.

How to return an item

Sign in to your Amazon account and go to Your Orders, select the order, and choose Return or replace items. Amazon will guide you through choosing a reason, a return method (drop-off points, pickup, or mail), and will issue your refund once the return is processed.

Refunds

Refunds are issued by Amazon to your original payment method after the return is received or the drop-off is confirmed, typically within a few business days. Promolyze never charges you at any point, so we cannot issue or influence refunds directly — but if you get stuck, we're happy to point you to the right Amazon help page.

Need help?

If anything about a product you found through Promolyze is unclear — or you spotted an error on one of our pages — email us at contact@promolyze.com and we'll do our best to help. For order-specific issues (tracking, damaged items, missing packages), please contact Amazon Customer Service, which manages all orders.